Privacy Policy

At Toyzone.AE, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services. By accessing or using Toyzone.AE, you agree to the terms outlined in this policy.

1. Information We Collect

To provide you with the best shopping experience, Toyzone.AE collects both personal and non-personal information, which includes:

a. Personal Information:

  • Contact Information: Name, email address, phone number, and shipping address.
  • Payment Information: Credit/debit card details or other payment account information.
  • Account Information: Username, password, and order history.
  • Communication Preferences: Your preferences for receiving marketing communications and updates.

b. Non-Personal Information:

  • Browsing Data: IP address, browser type, device type, operating system, and browsing history.
  • Cookies and Tracking Technologies: We use cookies to track your interaction with our website, improve functionality, and provide a personalized shopping experience.

2. How We Use Your Information

Toyzone.AE uses the information collected to:

  • Process and fulfill your orders, including shipping and delivery.
  • Communicate with you regarding your orders, customer service inquiries, or account-related updates.
  • Provide customer support and respond to inquiries.
  • Improve our website, products, and services based on your browsing behavior.
  • Send promotional emails and newsletters, if you have opted to receive them.
  • Analyze data for troubleshooting technical issues and improving customer experience.
  • Comply with legal obligations and safeguard Toyzone.AE's rights.

3. Sharing Your Information

Toyzone.AE does not sell or rent your personal information. However, we may share your data with trusted third parties in the following cases:

  • Service Providers: We work with third-party service providers (e.g., payment processors, shipping partners) to facilitate your shopping experience.
  • Legal Requirements: We may share information if required to comply with laws, regulations, or legal processes, or to protect Toyzone.AE’s legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction.

4. Data Security

At Toyzone.AE, we prioritize the security of your personal information and implement the following measures:

  • Encryption: We use SSL (Secure Sockets Layer) technology to encrypt sensitive information, such as payment details.
  • Access Controls: Access to personal information is limited to authorized personnel only.
  • Data Retention: We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law.

5. Your Choices and Rights

You have the right to:

  • Access and Update Your Information: Log into your account to view or update your personal information.
  • Opt-Out of Marketing: You can opt out of receiving promotional communications by following the "unsubscribe" link in emails or by updating your communication preferences in your account settings.
  • Request Deletion: You may request the deletion of your personal data, subject to applicable legal obligations.
  • Restrict Data Processing: You can request restrictions on how we use your data in certain situations.

6. Cookies and Tracking Technologies

Toyzone.AE uses cookies and similar technologies to provide a tailored shopping experience. You can adjust your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.

7. Children’s Privacy

Toyzone.AE is committed to protecting children’s privacy. Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children. If we discover we have collected information from a child under 13, we will promptly delete it.

8. Third-Party Links

Our website may contain links to third-party websites. Toyzone.AE is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external websites you visit.

9. Changes to This Privacy Policy

Toyzone.AE reserves the right to modify this Privacy Policy at any time. Any updates will be posted on this page, and significant changes will be communicated via email or a notice on our website. Please review this policy regularly for updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Email
info@toyzone.ae